IT Service Support IT / Telecoms

Apply By: 31 / 03 / 2022
Type: Permanent
Location: Germany

Role: IT
Salary: N/A

Our client is a very stable, financially secure, highly successful and well known global automotive group. They have actually INCREASED their headcount during the COVID crisis and for their German HQ in Frankfurt, they are looking to hire a bright and ambitious IT - Service Support. Working in a small team and reporting to the head of IT infrastructure.

 

Your tasks -

  • To be part of change, project, and rollout management with a focus on ERP and associated systems (interface / system monitoring, etc.)
  • To be part of test management and quality assurance throughout the entire development process and in the commissioning of solutions
  • To be responsible for incident and problem management
  • To coordinate external service providers as contact persons
  • To create manuals and technical documentation
  • To answer our users with technical questions or problems

 

Your profile -

  • Have a degree in computer science, business informatics or a comparable degree or a comparable training (ideally with a specialization in applications)
  • Have basic knowledge of SAP or other ERP
  • To have very good organizational skills as well as independent and a structured way of working
  • To have very good communication skills paired with a very high level of customer orientation
  • Must have a good understanding of German and English
  • To have good knowledge of the ERP / database / interface environment
  • Enjoy working in a team and be good at communicating
  • Have knowledge of data processing (SQL, SSIS, EAI or similar)

 

Our benefits -

  • Pleasant, friendly working atmosphere in an international working environment
  • Modern, attractive building with bright rooms, modern office equipment and a cafeteria
  • Flexible working hours with time recording and working time account
  • Very good transport links (motorway and local public transport)
  • Free parking in the immediate vicinity
  • Free meals and drinks in the company restaurant
  • Very cheap, subsidized leasing of vehicles for employees, partners, and close relatives
  • Capital-forming benefits, tax-privileged retirement benefits through deferred compensation, etc.
  • Performance management system with specialist and managerial careers and annual salary rounds with performance-related pay increases
  • Regular employee appraisals with feedback on performance and skills
  • Professional and personal training

 

If you would like to learn more about this exciting opportunity, then please contact hayden.glanville@sampsoneurope.com / +441626362144

If you would like an informal chat about how we could be helping you to hire the best, please get in touch!

English +44 (0)1626 362144

Deutsch +49 (0)6761 9119919


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