Strategic Wholesale Voice Business Manager IT / Telecoms

Apply By: 30 / 06 / 2019
Type: Permanent
Location: UK

Role: Senior Management
Salary: £108,550 OTE

This employer is the world’s largest wholesale Voice carrier. Their network handles 1 out of every 10 international calls and they carry 40+ billion voice minutes annually. Interconnected with 2000+ operators, covering 70% of the world MNO. They have the most advance system, tools and process in the industry - including routing, and fraud management. UBS also manages A2P messaging and SCCP as part of Mobility portfolio.


Strategic Sales for IA+MECAA / Europe / America. Objective is to promote "Concept selling" - lock-in  voice minutes in long term deal. Participate in leadership dialogues to drive large deals/RFPs, partial outsourcing, managed termination, infrastructure, ITFS managed services etc.

Qualifications and experience

  • MUST have 10-12 years’ experience in Telecom industry and 5+ years in wholesale Voice Industry,  experience of managing multi-cultural wholesale voice sales people.
  • Should have basic understanding of data products (IPL/IP/Colo) and Mobility Products (MMX/SCCP)
  • Should understand the various Wholesale Voice “Business APPs” or Systems & Process intricacies and dependencies of the business. Pricing, routing, deal governance & margin management & reporting etc.
  • Should have existing CXO relationship in the Voice Segment
  • Should have a good understanding of the regulations and legal nuances of the business in the region.
  • Proficiency in English a must and any other language would be added advantage
  • Leadership skills such as people management, execution and planning focus, communication skills, negotiation skills.
  • Experience of cross-cultural environments to appreciate business development and decision making dynamics (internal and external).
  • Knowledge on A2P/SCCP and other mobility products

Areas of responsibility

Key account management

  • Handle Strategic Sales for respective regions  covering Tier 1, MNO, Group OPCOs and OTTs for UBS product range. UBS QBR to manage BAU Business.
  • Proactively lead company-strategic account planning. Provide strategic direction to UBS Sales team for identifying high-potential customers and building long-term alliances; Get involved in lead gen and closure of large opportunities.
  • Objective is for concept selling - responsible for long term deals - lock in for voice minutes

                                - Partial Outsourcing / Partnership

                                - Manager Termination

                                - ITFS Managed Services

CXO Relationship & Pitching

  • Develop & maintain strong CXO and operational level relationships with key personnel in assigned named accounts customers as well as industry peers.
  • Drive discussions with CXO   to develop partnerships/long term opportunities;
  • Develop and own group execution plans. Keep UBS QBR updated to ensure similar messaging going from the Company at all levels.

Proposals - Decks & Business Case

  • Assesses, customer needs and ideate Infra-structure, systemic, return traffic customized solutions to address carrier customer needs and lock –in wholesales traffic.
  • Create proposal decks to be presented to customer.
  • Guide the team to implement an accurate, professional, consistent bid and contract management response process
  • Work with Carrier Data teams (GCS) & Products to deliver Voice and Data/Mobility bundled solution proposal which are WIN-WIN for both TCL and carrier customer. Explore V&D buy/sell bundling areas.

Sales operations

  • Coordinate within company with service management & assurance, billing & Collection, Product and Market Management, in order to ensure flawless execution of Large deals
  • Develop Legal agreement with Legal council and ensure the Company interest are taken care of
  • Process innovation to accelarate new UBS solution closures

For more information and to apply, please contact Ben Britton on +44(0)1626 362 144 / +44 (0) 7921 852 654  /


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