Customer Engagement Lead - EMEA Pharma
Our wonderful global life sciences partners are hiring rapidly across their technology portfolio within the EMEA region. Offering a wonderfully exciting & varied portfolio of solutions specific to their pharma, MedTech, biotech, biopharma clients, they are seeking an experienced leader for the EMEA region within the Customer Centricity space to assist with the growth and development of a very exciting and well-established practice. Boasting a very strong portfolio of clients within all major EU Pharma hubs and globally we assist our partners with this pivotal and critical role.
Primary focus of the role is to grow develop and steer an established Customer based practice in collaboration with the senior leadership team.
To acquire and develop new accounts by matching need with produce in close liaison with all delivery and consulting teams.
To create extra growth through add on sales within existing client portfolios.
To develop long lasting and solid stakeholder relationships across the EMEA region
To provide exceptional thought leadership capabilities assisting with the development of this space within the wider practice, thus assisting with product growth and penetration / adoption from other silos within the organisational chart
To recruit, mentor and develop a strong and solid team of customer centricity specialists across the region.
10+ years consulting or solutions experience within digital, automated, channel marketing focus.
Solid experience of working in the life sciences space.
Previous leadership skills, running multiple teams and liaising with senior leads and c suite stakeholders.
Excellent delivery skills
Experience of solution creation and management of large solution portfolios
Strategic mindset with the ability to create strategic client roadmaps to produce solid growth and market penetration.
Great entrepreneurial mindset with a hunger to develop high net worth accounts.
Fluency in English, any other languages are welcome.
For more information, please contact firstname.lastname@example.org or a confidential call, please forward your cv and we will come back to you. Many thanks for your interest.